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Preamble:

Trumpet by Meister is responsible for managing the website www.trumpetbymeister.com and its online shop.

The Customer acknowledges having read the general conditions of sale set forth in this document prior to placing the order and declares that he accepts them unreservedly.

 

Article 1 : Order

Products for sale by Trumpet by Meister are those featured on the website www.trumpetbymeister.com at the date of the Customer’s visit to the site.

All items offered for sale are described and presented with the highest possible detail (size, description, photo). Colours shown in the photos may not be an exact match to the actual colour of the item.

Items offered for sale are limited to available stock, if an ordered item is unavailable, the Customer will be notified as soon as possible via email.

 

Article 2: Pricing

Prices are given with all tax included, shipping charges will be advised when placing the order according to delivery region and parcel size.

For sales outside of Switzerland, eventual customs taxes are at the expense of the Customer.

Trumpet by Meister reserves the right to modify prices at any time.

 

Article 2: Payment & Confidentiality

Trumpet by Meister uses PayPal for international bank/debit cards and PayPal account holders as well as bank transfers. Customer information is treated on a strictly confidential basis and is only used by Trumpet by Meister.

Payment is validated at the time of order. If there is a problem with the payment, the order shall be automatically cancelled and the Customer will be informed by email.

The Customer accepts to receive information about new products from Trumpet by Meister.

 

Article 4: Delivery

Order will be handled within 24 hours of payment. Parcels are shipped via Swiss post (economy) or Indian post depending on stock location. Delivery time will normally not exeed 15 days. If the item cannot be shipped according to normal transit times, a new lead time will be communicated to the Customer according to availability.

For each order, shipping costs are a set flat fee. In case of multiple items in one parcel, shipping costs will be combined and charged as a sole command whenever possible.

 

Article 5: Returns

Trumpet by Meister will make sure to deliver orders in perfect condition, however if a major defect is noticed within 24 hours of receiving the parcel, the Customer should inform Trumpet by Meister immediately.

The Customer has 7 days from the date of receipt to return the ordered item at his expense in a perfect resale condition, in their original packing.

Any item that is incomplete, showing signs of use, spoiled, damaged shall not be refunded or exchanged.

If the Customer wishes to be reimbursed, Trumpet by Meister will retain 25% of the amount previously paid to cover its costs, otherwise Trumpet by Meister will re-ship another item of same value to the Customer.

 

Article 6: Intellectual Property

The website www.trumpetbymeister.com is owned by Trumpet by Meister in its entirety, in addition to all the rights relating thereto. All the elements of the website (photos, items for sale) are protected by the provisions of the Intellectual Property Code. They are the exclusive property of Trumpet by Meister.

For permission to use photos from the website for press or any other prupose, please write an email to trumpetbymeister@gmail.com.

 

Article 7: Contact

Please visit our website www.trumpetbymeister.com for general information and facebook page: Trumpet by Meister for daily updates. For any queries please write to trumpetbymeister@gmail.com




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